Capture customer feedback in the moment, right where experiences happen. With Kvara TouchPoint, you can measure satisfaction in real time, identify opportunities for improvement, and create better customer experiences.
Feedback where it happens
Understand every location
Spot changes early
Compare performance
When customers share feedback on-site, you gain a more authentic, precise, and actionable view of their experience. The result is higher quality in every interaction — and an organization that responds faster when something is off.
In short: you get closer to the truth — and can act faster.
Choose a table, wall, or floor stand from Bosstab — stable designs for public environments. The solution is secure, durable, and sleek enough for retail, reception areas, or facilities. A smooth installation gets you up and running quickly.
Choose a table, wall, or floor stand from Bosstab — stable designs for public environments. The solution is secure, durable, and sleek enough for retail, reception areas, or facilities. A smooth installation gets you up and running quickly.
A single tap. An emoji. A short question. It’s quick and effortless for the visitor. That’s why response rates are high — and you get honest feedback while the experience is still fresh and relevant.
A single tap. An emoji. A short question. It’s quick and effortless for the visitor. That’s why response rates are high — and you get honest feedback while the experience is still fresh and relevant.
All responses flow automatically into the Kvara portal and update continuously. You can monitor performance by location and time, spot patterns, and identify deviations. Insights are always up to date and ready to act on.
All responses flow automatically into the Kvara portal and update continuously. You can monitor performance by location and time, spot patterns, and identify deviations. Insights are always up to date and ready to act on.
Managers and employees receive clear signals from their own operations — not from a generic report. If you spot a negative trend, you can act the same day and adjust ways of working before small issues grow bigger.
Managers and employees receive clear signals from their own operations — not from a generic report. If you spot a negative trend, you can act the same day and adjust ways of working before small issues grow bigger.
We’ve selected hardware built for public environments, offering the right ergonomics and blending naturally into the space — not standing out as a distracting tech device.
Unlike other providers, you don’t just get the software or the hardware. You get the full Kvara platform — in an entry version optimized for on-site measurement.
On-site customer feedback means collecting opinions directly where an experience takes place, such as in a store, reception area, or facility. With Kvara TouchPoint, visitors answer a short question using a feedback tablet. Responses are automatically collected in Kvara, allowing you to monitor customer satisfaction and identify opportunities for improvement in real time.